Nights Team Member

Hotel Manager
Welcome Break, SITE NAME, LOCATION, POSTCODE

Full‑time role | Rewarding salary package up to £XX,XXX with annual bonus | £10 meal allowance every shift 

Ready to lead a hotel where great standards and a warm welcome come as standard?

As a Hotel Manager at our Welcome Break [Days Inn/Ramada] hotel, you’ll take full ownership of the hotel operation, driving guest satisfaction, leading your teams, and making sure every room, corridor and touchpoint feels clean, comfortable and looked after.

You’ll lead the day‑to‑day running of the hotel, including reception, housekeeping and maintenance. From check‑in standards and room readiness to repairs, supplier support and stock control, you’ll set expectations, plan effectively and keep everything running smoothly, especially at peak times!

You’ll be responsible for guest scores, safety and compliance, making sure the hotel is audit‑ready, the team is trained, and standards are consistently met. You’ll manage escalations confidently, solve problems quickly, and make sure every shift is supported by clear communication and strong leadership.

You’ll balance great hospitality with great results, keeping costs controlled, schedules smart and standards high, while creating a culture where people feel proud of the hotel they run.

You’ll develop and coach your team, build capability across shifts, and use clear routines to deliver reliable standards every day. You’ll also work closely with wider site teams and support functions to keep the hotel performing, driving occupancy, controlling spend, and making sure guests would happily stay with us again.

This role could be a great fit if you:

• Have experience managing a hotel or leading a multi‑team hospitality operation
• Know how to deliver brilliant standards across reception, housekeeping and maintenance
• Lead from the front, handle issues calmly, and keep the guest experience on track
• Are confident managing budgets, rotas, compliance and performance (occupancy, costs and guest scores)
• Enjoy building strong teams and taking full ownership of results

If you’re looking for a role where you can take real ownership, set the standard and make a genuine impact on every guest stay, we’d love to hear from you.

What you’ll get as a Hotel Manager at Welcome Break:

• £10 meal allowance every shift, saving you over £2500 a year on food!
• Flexible working patterns that suit your lifestyle with immediate start
• Quarterly or annual bonus schemes for running it like you own it
• 50% off onsite brands (including big brands like KFC, Burger King, Starbucks & Taco Bell) this will extend to your family and friends when you visit with them!
• Paid breaks allowing you to recharge your batteries
• MyWB discounts & reward portal, savings, cycle to work, cashback on thousands of retailers like Tesco, JD Sports and TUI!
• My Wellbeing Centre & Employee Assistance Programme to support you
• Inclusion Networks, making sure everybody’s included and recognised
• Annual incentive schemes to reward great performance
• Long Service awards celebrating key milestones in your career
• Clear (and award-winning!) e-learning and structured development plans for managers looking for senior management roles or specialised Head Office roles out in the field
• Apprenticeship programmes where you can learn and earn at the same time
• Holiday allowance that grows as your career grows with us
• Workplace pension scheme with employer contributions to help you save for the future
• Free onsite parking across all Welcome Break locations
• Uniform provided – of course!

About Welcome Break 

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.