The Welcome Break Story
We were born in 1959 when our founder Charles Forte put plans together with Blue Star Petroleum. A year later, we launched Welcome Break’s first fully operational service area in Newport Pagnell. Today, our Head Office is just 2 miles away from this location. We’ve been on an exciting and rewarding journey ever since, expanding with new locations, technologies, and brand partners.
We are cooks and baristas, managers and leaders
We are friends and colleagues, newbies and veterans
We are all part of the Welcome Break family
And we share the same values
We are individuals who understand the importance of working together
For ourselves, for each other, for our customers
And while we may wear different uniforms
We share the same goals
We are friends
We are family
We are one big team
We are Welcome Break
We care
We care passionately about our customers and each other.
By striving to delight our customers while supporting each other, we make it possible to deliver first-class service.
We will:
- Strive for excellence in everything we do to delight our customers
- Support each other so we reach our full potential
- Say thank you and celebrate success
We are a team
We may wear different uniforms, but we're still one big team working towards the same purpose.
We trust each other, pull in the same direction and know that together, we're stronger.
We will:
- Work together to overcome challenges and succeed
- Always communicate clearly and share information
- Respect, trust and encourage each other
We deliver
Results matter. Achieving our goals is one of the keys to building a smarter, high-performing business.
We all take pride in what we do, taking ownership for delivering success.
We will:
- Focus on our goals and how to achieve them
- Make every decision count, as if it were our own business
- Actively seek feedback to improve our performance
