We care
We care passionately about our customers and each other.
By striving to delight our customers while supporting each other, we make it possible to deliver first-class service.
We will:
- Strive for excellence in everything we do to delight our customers
- Support each other so we reach our full potential
- Say thank you and celebrate success
We are a team
We may wear different uniforms, but we're still one big team working towards the same purpose.
We trust each other, pull in the same direction and know that together, we're stronger.
We will:
- Work together to overcome challenges and succeed
- Always communicate clearly and share information
- Respect, trust and encourage each other
We deliver
Results matter. Achieving our goals is one of the keys to building a smarter, high-performing business.
We all take pride in what we do, taking ownership for delivering success.
We will:
- Focus on our goals and how to achieve them
- Make every decision count, as if it were our own business
- Actively seek feedback to improve our performance
