To be the number one service area operator in the UK!
Together, we will live our values every day.
We will deliver an exceptional customer experience with care and passion.
We will always go the extra mile, working as one team to reach our goals.
We will create a sustainable and innovative future for our customers, our business, and most of all, our team.
Come with us on our journey. 🚗
Our Purpose
To deliver an exceptional customer experience for people on the move.
It's all about making sure our team are in the right place at the right time for our customers.
It's also about making every customer interaction memorable and best in class standards.
It's just what we do!
Our Values
We Care – We care passionately about our customers and each other. By striving to delight our customers while supporting each other, we make it possible to deliver first-class service.
We are a Team – We may wear different uniforms, but we’re still one big team working towards the same purpose. We trust each other, pull in the same direction and know that together, we’re stronger.
We Deliver – Results matter. Achieving our goals is one of the keys to building a smarter, high-performing business. We all take pride in what we do, taking ownership for delivering success.
Cleaner – Newark
"My job here has just started and I already feel equipped and ready to tackle things on my own, knowing there’s a great team here to support and guide me whenever I need them. Expectations are outlined clearly and the benefits I receive have been shown to me."
Team Member – Templepatrick
"A typical day at Welcome Break was busy with serving customers and keeping things running smoothly. I learned how to manage time, communicate clearly, and work well under pressure. Management was supportive and gave guidance when needed, and the workplace culture was friendly and team-focused. The hardest part was handling very busy shifts, but the most enjoyable part was meeting new people and working with a supportive team that made the job rewarding."