Assistant General Manager

Assistant General Manager
Ramada London Hotel, M1 Service Area, J2/4, Mill Hill, NW7 3HU
£28,000 pa plus Bonus

Fantastic benefits & discounts, free parking & great career opportunities

Good with people? Love being hands-ons in hotel operations?  If you can stay cool under pressure, you could make it as an Assistant General Manager at Welcome Break.

You’ll support the Hotel General Manager in leading the Reception, Housekeeping, Food & Beverage and Maintenance team to deliver a memorable experience for our guests whilst driving profitable sales growth.

In return, you’ll get bespoke training and support to develop your career with the potential to progress to more senior management roles.

Make no mistake, the Assistant General Manager role is demanding but if you have the right qualities and you’re up for an exciting challenge, we’ll help you reach your full potential.     

Key benefits for our Assistant General Managers:

• Competitive salary plus bonus
• £10 on shift meal allowance
• 30 days’ holiday increase with service
• Contributory pension (after 3 months)
• Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
• My Welcome Break discounts - savings at hundreds of retailers
• Structured career path and bespoke training
• Free on-site parking
• Family healthcare plan
• Generous discounts on hotel rooms for you and family members

A Welcome Break Assistant General Manager would ideally:

• Take the helm and guide the hotel's day-to-day operations with expertise
• Lead the Front Office, F&B, Housekeeping and Maintenance team like a mentor, nurturing their growth and skill-building in a supportive atmosphere
• Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
• Embrace authenticity and let your unique self-shine in every shift
• Be strongly business-focused with a desire to succeed
• Be a good communicator, innovator, and problem solver
• Have ambition to go far in their management career

Due to responsibilities within the Hotel Manager role, applicants will need to be 18 years of age or over. 

About Welcome BreakWelcome Break is one of the UK’s leading motorway service operators, running 59 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. 

Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break.